Matthew Harding
Professional IT Services
About me:
Family Man, Musician, Fisherman, Boating Enthusiast, RC Pilot… oh and in my spare time…
Experienced Consultant | Engineer | Developer | Server, Desktop and Infrastructure Support Technician!
Philosophy and Motivations:
· To develop strong relationships with clients built on mutual understanding and trust
· To gain a thorough understanding of the individual needs of each client, with a view to better provide for their unique IT needs
· To extract additional value from existing IT investments
· To present & provide clients with the most appropriate & best value IT solutions
· To maintain client IT investments to an appreciable standard
IT: Areas of Skills & Knowledge:
Expert knowledge of
· All Microsoft Platforms
o Active Directory
o Exchange
o SQL Server
o Internet Information Services (IIS)
o Terminal Server
· Linux
o OpenLDAP
o Sendmail, qMail, vPopMail, sqWebMail, etc
o MySQL, PostgreSQL, Interbase
o Apache, PHP
· Novell
o NDS, eDirectory
o Groupwise
o ZENworks
· TCP/IPv4
· VPN & WAN Environments
· Desktop Support Specialising in
o Remote helpdesk & desk-side support
o Emergency break-fix
o End-user & application support
· Maintain & Administer Systems
o Maintain Infrastructure, Server & Network environment
o Maintain Desktops, Peripherals and related/connected systems
· Where appropriate develop & maintain a Standard Operating Environment (SOE)
o Develop and Maintain System Documentation, Information, Diagrams, Tables
o Develop and Maintain Hardware, Software, Peripherals & Infrastructure Asset Register
o Threat Identification, Analysis & Resolution or Management
o Disaster Recovery Action Plans
o IT Planning & Budget
o Produce documentation for common IT problems & tasks
I am the true IT all-rounder with experience in most areas of IT & Communications; and what I don’t know already I adapt to very quickly!