
	Value At MSH TECHNOLOGY we do not always have access to the product lines, or have the buying power to supply the best product at the most competiive price. Is it for this reason that we choose to leverage an almost unlimited range of Products and Services from Local, National and International Vendors. We act on the client's behalf to research and source the most appropriate products at the most competitive price. This is a stark contrast to the 'traditional' model which often sees a client purchasing at less-than competitive prices, or worse: providers taking advantage and profiteering from clients once they have gained their trust. We stock and sell very few products ourselves; generally limited to specialised equipment such as Watchguard and Endian VPN Routers, and spare-parts, components, cables, etc. that out Support Eningeers need to have on-hand from day to day. We have also formed a reliationship with Dell which allows us to stock and sell selected ranges of Dell PowerEdge Servers, Upgrades and Accessories at extraordinarily competivie prices.


About At MSH TECHNOLOGY we're not your average IT provider. Our core aim to provide every individual client with personal attentive service, care and attention to detail; and uniqely tailored Technology Solutions, and to form long and lasting relationships built on honesty, trust and respect. We working closely with our client to develop, maintain and support their systems; and in-fact rarely take on a client if they are only seeking occasional/ad-hoc support... however we are always happy to discuss your requirements and point you in the right direction if we're not what's best for your needs. History MSH TECHNOLOGY was founded by Matthew Harding; a Technology Generalist with 19+ years experience providing General and Specialised Technical Services to clients encompassing a diverse range of Industries, Sectors and Technologies; supporting Small Business Networks from only a handful of PCs to well-over 100 Devices. Matthew often applies skills, knowledge and solutions discovered while employed in roles supporting Systems, Servers, Network Infrastructure and End Users which ranged into the hundreds, or even thousands of users/devices in large Public and Private Educational Institutions and Government Departments. Matthew was a founding partner in Centercom Computers in Ballarat. After helping to establish Centercom Matthew chose to move away from the relative confines of the retail market to concentrate on providing services to Small Businesses, he commenced trading as ProFix Computer Services from 1997, until 2005 when a company called Invisage offered to aquire ProFix; this process got underway, however soon-after Invisage closed its operations in Ballarat and failed to follow-through with the aquisition. This catalyst saw Matthew move back into the Education sector, first employed by Ballarat Secondary College, and subsequently accepting a position with Wesley College, providing IT/AV support to around 100 students and 30 staff at the Clunes residential campus. After spending some time with Wesley College a prominent service provider in the Ballarat market approached Matthew to return to a role as a Corporate Technician; after 18-months with this provider Matthew resigned this role after becoming more and more disillusioned and unconfortable with the high-pressure, profit-driven approach; knowing from experience that there is a better way... Moving forward MSH TECHNOLOGY is gearing up to make the most of unexpected growth. In the short term we will be looking to for a Support Engineer who is ready to take ownership of a group of clients, managing and maintaining relationships, and becoming the client's single point of contact/responsibility; while leveraging the support and knowledge of the entire team as required. Our Support Engineers will be encouraged to think outside the box when proposing/implementing solutions for clients, drawing from a combination of Microsoft, third party and Open Source technologies; and will be encouraged to expand the MSH TECH knowledgebase with new and onnivative solutions. It will be our aim to employ the happiest, healthiet, most intelligent and skilled Support Engineers; this will be acheived by taking the emphasis off billed-hours; ensuring adequate time to communicate with clients; follow-up client enquiries; catch-up on tasks; liaise with Vendors and keep abreast of Technology; obviously within the contraints of commercial realities. We consider personality to be equality important to skill, and will be looking for a genuine people person to join our team. We will encourage our Support Engineers to undertake Professional Devleopment with a focus on relevant Industry skills and Certifications; and where-necessary to asssit the Support Engineer to develop the skills and confidence required to interact successfully with clients.

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